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Monday, February 25, 2013

China's 'grassroots' consumers changing online business

Want China Times, Staff Reporter 2013-02-25

A screenshot of Momo, a social networking app. (Internet photo)

Businesses in China may be overlooking a flourishing "grassroots" market of 500-600 million online consumers. With a modest monthly income of 2,000-3,000 yuan (US$320-$480) and located mostly in rural areas, these consumers nonetheless dispose of 40% of their income on internet shopping, entertainment, and friend-making, according to the Beijing-based Economic Observer.

As a result, Zhang Xiaowei, founder of retail website mmb.cn, embraces a business model aimed not at crowded urban markets but at China's villages.

In the same vein, yy.com, an multimedia website for finding friends, targets netizens in the countryside and migrant workers in cities, rather than white-collar workers. Different from QQ and other instant messaging websites, yy.com can help clients through voice and video chat and provides various channels, including entertainment, gaming, and education.

The music division of yy.com, for instance, recruits signers to perform to boost attendees, who pay in pre-purchased virtual money before the show. Profit is split 8:2 between the site and performer.

Originally a provider of gaming and audio software, yy.com has transformed into a platform for entertainment and education. Some performing artists have found their way into the national spotlight through the platform.

Karaoke, another common pastime in China, is at the core of 9158.com, which provides live video karaoke and boasts a large number of grassroots stars and idols. Clients can visit the video-channel "chat room" to sing karaoke, listen to songs, play games, and strike up conversation. A host for a virtual room could potentially gather tens or hundreds of thousands of fans, who spend several cents or dollars to buy them virtual gifts, such as virtual flowers, which generate real income.

The Economic Observer noted that 9158.com satisfies the entertainment needs of numerous netizens in the countryside and migrant workers in cities during their leisure time after long, arduous work. Often restricted to factory dormitories, employees can connect to a wider social circle through these platforms.

The karaoke site and several subsidiary websites host over 20,000 video chat rooms with a total of 100-200 million registered clients and 20-30 million active clients. At any one time, servers are capable of holding 700,000 clients online. It racks up monthly revenue of 70 million yuan (US$11.2 million), which translates into a 70% market share.

In the new wave of mobile shopping, immomo.com is the first platform dedicated to mobile e-commerce in China, offering shopping to mainly farmers, migrant workers, and residents of third- or fourth-tier cities. Zhang Xiaowei, founder of the site, claims that, "our aim is to serve the grassroots masses, as an e-commerce revolution is taking place in rural areas in China." At present, the e-commerce site has become China's largest mobile business-to-consumer website, boasting annual sales of 500 million yuan (US$80 million).

In Dec. 2012, immomo.com joined hands with Tencent to invest 400 million yuan (US$64 million) for remaking the website into an operational, logistics, procurement and R&D center for mobile e-commerce in China.

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