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Sunday, August 4, 2013

Alibaba and Tencent go tit-for-tat in e-commerce war

Want China Times, Kung Chun-jung and Staff Reporter 2013-08-04

Alibaba HQ in Hangzhou. (Photo/CFP)

Vying for the lead in China's internet market, Alibaba and Tencent are engaged in tit-for-tat tussles, with Tencent canceling the operating accounts of Alibaba's e-commerce platform Taobao before Alibaba blocked Tencent's popular messaging app WeChat from Taobao. To strengthen its hand, Alibaba has allied itself with Sina Weibo, the Chinese equivalent of Twitter.

According to Chinese-language National Business Daily, in order to safeguard the interests of WeChat users Tencent recently imposed restrictions on commodities and vendors on Taobao, affecting some 800,000 accounts. In retaliation, Alibaba cut off digital access to WeChat on Taobao before teaming up with Sina Weibo.

While both parties have attributed their moves to the need to uphold customers' interests, the confrontation actually reflects their battle for supremacy, as both own community websites boasting several hundred millions of subscribers with substantial business potential.

The linking of accounts by Alibaba and Weibo represents another major step in their alliance, initiated by Alibaba investing US$586 million to buy into the latter three months ago.

The strife between Alibaba and Tencent also involves to business related to third-party online payments. Along with the cancellation of large numbers of Taobao marketing accounts, WeChat has rolled out a third-party online payment function by cooperating with Tencent's Tenpay, affecting the operations of Alibaba's Alipay.

The majority of online start-up vendors, however, have been caught in the crossfire. A member of the Shanghai Online Vendor Alliance was forced to abort its WeChat-based marketing plan after paying some 10,000 yuan (US$1,630) for its employees to take classes in how to use the platform.

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