Stamford, Conn. - Over the next three years, 85 percent of chief information officers see significant change coming as they look to meet rising business expectations for IT, according to a worldwide survey of 1,500 CIOs by Gartner Executive Programs.
The Gartner EXP CIO report, titled “Making the Difference: The 2008 CIO Agenda,” is a comprehensive examination of business priorities and CIO strategies. It encompasses more than $132 billion dollars of IT spending and the insights from more than 1,450 businesses across 33 countries and 23 industries, and the message is that business leaders expect IT to make the difference rather than deliver generic IT solutions.
Mark McDonald, group vice president and head of research for Gartner Executive Programs, said in a release that CIOs recognize the importance of IT in changing business processes, attracting customers, and developing new products and services. However, they are guarded in their confidence in IT's ability to create results in these areas.
IT budgets at companies that go beyond generic IT are growing at a rate of 4.9 percent on average, compared with IT budgets at generic IT shops, which will rise an average of 3.1 percent. “Momentum has been building for IT to play a larger role,” McDonald said. “This year, those expectations are beginning to outpace CIO confidence to deliver. This sharpens CIO concentration on IT capabilities like never before."
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