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| Photo: DutchNews.nl |
Dutch supermarkets are taking on hundreds of extra workers to cope
with the increasing demand for home deliveries, broadcaster NOS said on Friday.
Customers are not only ordering online more frequently, but are buying more
food as well – because they are no longer eating out at the office or in cafes
and restaurants, NOS said.
Demand for home deliveries from Albert Heijn and the
Coop supermarkets has gone up five-fold. Picnic, which only offers online
shopping has seen demand triple while Jumbo reports a 50% increase.
Demand is so high that customers
are being faced with delivery delays stretching from several days to two weeks.
Picnic has been forced to drop its pledge for next day deliveries, NOS said.
Market research group IRI suggests that supermarket turnover so far this year
has reached €11.4bn, a rise of €1bn on 2019. This, according to the CNV trade
union federation, should encourage supermarkets to give all staff a bonus.
‘A
lot is being asked of staff,’ spokeswoman Jacqueline Twerda said. ‘They are
facing increasing pressure, they have to be flexible and they are coming into
constant contact with others. Supermarket sales are soaring, but they see
nothing back.’
The FNV trade union says it would prefer a structural pay rise
for supermarket staff.
The current supermarket sector pay and conditions deal
expired on April 1.
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