Today’s Youth Don’t Follow News, It Follows Them

Jakarta Globe, Susan Moeller | May 21, 2011

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Until recently, the rule was that the curious searched for news. But now the news finds the young, a recent study of 18- to 25-year-olds from around the world suggests. Unlike their pre–Web 2.0 predecessors who traveled the Internet, students now squat in place on Facebook pages, Twitter accounts, chat platforms and e-mail accounts, gathering their news from there.

The fact that youths are sitting like spiders in the middle of a web, content with consuming what flies by, poses serious social and political consequences in an era where Facebook and Twitter have become the media of choice for governments and politicians for public outreach and the opposition’s public square for organizing protest.

A decade or more ago there was much public hand-wringing about a then-new observed phenomenon: The Internet was paradoxically limiting users’ intake of information. Despite the exponentially increasing amount of news and information accessible online, librarians, professors, journalists and parents worried that the marvelous opportunities for serendipitous discovery of new information when browsing a library’s shelves or paging through a newspaper were being lost. Internet users weren’t stumbling over provocative books or articles that expanded or challenged their understanding of the world, because, so studies suggested, users went to pages and sites that told them exactly what they wanted to hear. Using bookmarks and other electronic means to demarcate where they wanted to go, users commonly visited specific sites they had pre-identified for news and entertainment.

A study called “The World Unplugged” was released in April by the International Center for Media & the Public Agenda at the University of Maryland. The study, conducted with the assistance of the university partners of the Salzburg Academy on Media & Global Change, asked roughly 1,000 students in 10 countries on five continents to give up all media for 24 hours. After their daylong abstinence, the students recorded their experiences. In total, students wrote almost half a million words: in aggregate, about the length of Leo Tolstoy’s War and Peace.

The study concluded that young users are no longer traveling the same virtual ruts as before. Students rarely go prospecting for news at mainstream or legacy news sites, the study found. They inhale, almost unconsciously, the news served up on the sidebar of their e-mail account, posted on friends’ Facebook walls or delivered by Twitter. No matter where they lived, students observe that they’re inundated with information coming via mobile phones or the Internet — SMS, social media, chat, e-mail, Skype IM, QQ, Weibo etc.

Most college students, whether in developed or developing countries, are also strikingly similar in how they use media and digital technologies. Across the world, students reported that the non-stop deluge of information arriving via mobile phones and online means that they have neither the time nor the inclination to follow up on even major news stories. Most students reported that a short text message from a friend is sufficiently informative for all but the most personally compelling events.

While most students expressed an interest in staying informed, only a minority of students complained about having to go without local, national or world news for a day. “Media is my drug; without it I was lost,” a British student said. “I am an addict.” A student from China said: “I can say without exaggeration, I was almost freaking out.” An Argentine student observed: “Sometimes I felt dead.” And a student from Slovakia simply noted: “I felt sad, lonely and depressed.” Some students noted that they missed a news outlet’s 140-character Twitter updates, but they weren’t desperate to read or surf The New York Times, the BBC or their equivalents.

For daily news outlets, students have become headline readers via their social networks. They rarely follow up a story on their own, content to wait until additional details or updates are served up via texts, tweets or posts. And because Facebook, Twitter, Gmail and their counterparts are increasingly a source for receiving news and information, students are cavalier about the need for traditional news outlets: “We are used to having information about everything on the planet and this information we have to have in an unbelievable time,” a student from Slovakia observed. “Our generation doesn’t need certified and acknowledged information. More important is quantity, not quality of news.”

It’s not that students reported a lack of interest in news — in fact, data from the study suggest students today both care about news and are more catholic in their concerns than their immediate predecessors. Instead, these young adults cared as much about what their friends were up to as about local and global news. “I felt a little out of touch with the world,” a British student reported after going unplugged for 24 hours, “and craved to know what was going on not only in worldwide news, but with my friends’ everyday thoughts and experiences.”

And that was what was ultimately so fascinating to learn from the study’s data: Precisely because students were getting news pushed to them on their social-media platforms rather than going out and pulling news from specific news outlets, they take in more and varied kinds of news and opinions than their predecessors in the pre-Web 2.0 world. When students have 1,000 Facebook “friends” or “follow” hundreds of Twitter accounts, there’s bound to be a more expansive range of news and information coming to them.

Librarians, professors, journalists and parents may still bemoan this generation’s loss of initiative and the kind of active curiosity necessary to gather information in an unwired world, but students today are plugged into news via their friends in unprecedented ways.

There’s as yet no viable business model for journalists who originate the news that shows up on social networks, but knowing that young adults are platform agnostic about how they get updated should prompt media outlets to consider how and where they deliver news. A seamless connection between students’ social groups and their access to news of local and world events may help enable the kinds of engagement and activism emerging recently in the Middle East and North Africa. If Facebook, Twitter, chat and e-mail are already where students around the world meet friends and learn about global issues, using those platforms to connect the two in social action is likely to make sense to young adults everywhere — not just those in Egypt and Libya.

The study suggests a roadmap for those engaged in economic development and political change: First, mobile telephony is not just a social tool to link individuals and more than the growth sector of digital access; it’s also already the preferred way in which young adults exchange news and information. Those interested in supporting media must turn attention to supporting new media on mobile platforms — with all that means for news gathering and production.

And second, strengthening independent media and protecting individual voices have never been so important — but now those media may be Facebook groups as well as mainstream news outlets, and those voices may be on Twitter, not just on the street corner. Those interested in democratic change must turn greater attention to supporting enabling environments for digital media and access to those platforms.

YaleGlobal

Susan Moeller is director of the International Center for Media and the Public Agenda and professor at the Philip Merrill College of Journalism & School of Public Policy at the University of Maryland.

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